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Q. Where is Parent Central Services Located? A. Community Service Center, Building 470 Replacement Avenue; across from CDC and SAS.
Q. Who is eligible to register with CYS Services? A. Families of Active Duty military Soldiers, Families of fallen warriors, legal guardians of deployed soldier's dependents, eligible contractors, civilians working on a military installation and families of retired soldiers.
Q. What documents do I need in order to register? A. Proof of eligibility, shot records, LES, spouse's pay vouchers, if the spouse is enrolled in school proof of enrollment, two emergency contacts in the local area (other than sponsor or spouse) and within 30 days of registering a physical.
Q. What is proof of eligibility? A. Any of the following is an acceptable form for proof of eligibility. If the sponsor is the biological parent then a birth certificate, DEERS enrollment, child's ID card, proof of guardianship and passports.
Q. What is the cost to register? A. It is currently free of charge to register your child as this is an Army Family Covenant initiative.
Q. Can I bring my child with me to register? A. Yes you can.
Q. Why should I register my children with CYS Services? A. When you complete the annual registration, your child can participate in a wide variety of accredited programs and/or activities such as child care, instructional or leisure sporting events.
Q. What happens if I do not have up to date shot records for my child? A. Children who are not school age must have an up to date shot record. Documentation of your child's immunization can be faxed or emailed from previous day cares or doctors offices, but must be presented at time of registration. Registration will NOT be completed without shot records for children under school age.
Q. What is a special need? A. A special need is any medical condition and/or allergies identified and annotated by a doctor.
Q. Why can't I use my W2 to establish my Total Family Income (TFI)? A. Active duty personal are to present their most current LES so that an accurate TFI can be determined. Your LES shows all your pay entitlements such as Basic Pay, BAH, BAS, FLY PAY, PARACHUTE, or SPECIAL DUTY; all of which are used to determine TFI. Active duty spouses, eligible contractors and civilians that work on post must present their pay vouchers.
Q. Why do I need to provide a current LES or pay stub?
A. Your sponsor's LES and spouse's pay stub are used to calculate your yearly income. Based on your income your family is placed in a category that determines your child care fees. Without your current LES or pay stub, your household will be placed in the highest fee category.
Q. Can I register my child/children online? A. At this time online registration is not offered. It is important that you register in person so that we can attain your signature for permissions such as transportation for field trips, taking photos and if needed to seek medical treatment.
Q. Does the sponsor need to come with me to register our child/children? A. The sponsor does not have to be present to get the child registered however you will need the sponsor's income information and social security number. We'll need proof that child is an eligible dependent of the sponsor, ie. DEERS enrollment or birth certificate.
Q. Do I need an appointment to register my child/children? A. No appointment is needed to register your child/children but recommended, call 573 596-0238 / 0421. |